Terms of Service

Effective Date: 23rd January 2026

Operated by: Generative Spark Inc. (Delaware, USA)

Welcome to Pebble!

Hi parents! Thanks for joining Pebble, a voice-based thought partner designed to spark creativity, curiosity, and learning for children and their families. Pebble is operated by Generative Spark Inc., based in Delaware, USA. These Terms explain how Pebble works, what's expected of you and your family, and how we keep everyone safe.

By creating an account or allowing a child to use Pebble, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Who These Terms Apply To

For Kids: Ask your grown-up before you use Pebble. They're in charge of your account and can help if you have questions.

These Terms apply to all parents or legal guardians ("you") who register an account with Pebble and to the children ("kids" or "child users") invited to use Pebble under that account.

1.1 Parents and Guardians

Pebble accounts may only be created by a parent or legal guardian ("Parent"). Parents are responsible for all activity conducted by child users under their account.

1.2 Child Users

Children may only use Pebble under a Parent account and with verifiable parental consent.

1.3 Eligibility

You represent that you are legally able to enter into these Terms and that all information you provide is accurate.

2. Parental Consent and Children's Data

For Kids: Only grown-ups can say yes to you using Pebble. They can see what you do and help keep you safe.

2.1 Verifiable Parental Consent

Pebble requires verifiable parental consent in accordance with applicable laws, including COPPA, GDPR, and UK GDPR. The service uses email-plus parental consent verification.

2.2 Parental Rights

Parents have the right to:

Requests can be made via support@iampebble.com.

3. What Pebble Is

For Kids: Pebble is your friendly voice buddy! You can chat, learn, and create together.

Pebble is a voice-based thought partner available on web and iOS. It helps children explore ideas, learn skills, and express creativity through interactive conversations and visuals. Pebble also offers a parent experience, helping grown-ups stay connected with their child's progress and creative moments.

3.1 No Professional Advice

Pebble does not provide medical, psychological, legal, or educational certification services. Content generated is for informational and creative purposes only.

4. Privacy, Recordings, and AI Processing

For Kids: We keep your chats and photos safe. You can share pictures of your work with Pebble — like drawings, projects, or things you've made. Pebble only wants to see your creations, not photos of people!

Pebble records and stores audio and conversation history to enable the Service, support learning reflection, and ensure safety. Audio recordings are retained for the life of the account and are deleted when the account is closed. Parents may request deletion of audio recordings at any time.

Children can upload photos to share their work with Pebble. Photos should be of objects, artwork, projects, or other creations — not of people. Pebble automatically screens uploaded images and will reject photos that appear to contain people; rejected images are not stored. Photos of work that are successfully uploaded are retained for the life of the account to support learning reflection and continuity, and are deleted when the account is closed. Parents may request deletion of specific photos at any time. The service also uses image generation features that may include your child's creative input.

4.1 Processing of Content

Pebble may process voice recordings, text, images, photos, and other inputs to:

All recordings and data are handled in line with the Privacy Policy and comply with COPPA, GDPR, and UK GDPR.

4.2 Data Minimisation and Retention

We apply data minimisation principles and retain personal data only as long as reasonably necessary for the purposes described in our Privacy Policy or as required by law.

4.3 Model Improvement

Pebble may use aggregated and anonymised data to improve the Service. The company does not use identifiable children's data for model training beyond what is permitted by applicable law and the Privacy Policy. Parents can review or delete their child's data anytime by contacting support@iampebble.com.

5. Accounts and Security

For Kids: Your grown-up keeps your account safe. Tell them if something seems wrong.

Parents are responsible for safeguarding account credentials and for all activity under their account. Please keep your account details safe. If you think someone else is using your account, contact the support team right away at support@iampebble.com.

6. Subscriptions and Payments

For Kids: Pebble is something your grown-up pays for. Ask your parents if you want to buy something!

Pebble offers recurring subscriptions, which may be purchased directly through our website or the Apple App Store. Payments are processed securely by third-party partners like Stripe.

6.1 Recurring Charges

By purchasing a subscription, you agree to recurring charges until you cancel. You can manage or cancel subscriptions at any time through your Pebble account or the App Store settings.

6.2 Free Trials and Promotions

The company may offer free trials, promotions, or discounts from time to time.

6.3 Refunds

Unless stated otherwise, all paid subscriptions are non-refundable once a billing period has started, except as required by law.

7. Safe and Respectful Use

For Kids: Be kind and respectful. Don't say or share anything that could hurt others.

Pebble is meant to be a positive and safe space. You and your child agree not to:

If unsafe or inappropriate use is detected, the company may pause or close your account.

8. Intellectual Property

For Kids: The Pebble world, characters, and designs belong to Pebble. The things you make belong to you!

8.1 Pebble IP

Everything in Pebble (like its software, design, art, and voice content) belongs to Generative Spark Inc. or our partners. You can use Pebble for your family's personal, non-commercial enjoyment.

8.2 User Content

Creative content made by your child within Pebble (like stories, drawings, photos, or ideas) belongs to your family. By using Pebble, you grant the service a non-exclusive, worldwide, royalty-free license to use, store, and process such content solely to operate and improve the Service.

8.3 AI-Generated Content

Content generated by Pebble may not be unique and may be similar to content generated for other users. Pebble makes no warranties regarding originality or non-infringement.

9. Safety and Moderation

For Kids: We do our best to make Pebble a safe place for you.

Pebble is committed to providing safe, age-appropriate content for children. The company employs multiple layers of automated and human moderation and continuously works to improve safety measures. If you encounter concerning content, please report it to safety@iampebble.com. While the company strives for safety, Pebble is an AI-powered service and we do not guarantee that all content will be accurate.

10. Ending or Changing Your Account

For Kids: You can stop using Pebble anytime. Ask your parents for help.

Parents can cancel their subscription or delete their account at any time. Pebble may also suspend or close accounts that break these Terms or any laws. We may update or change Pebble's features or these Terms occasionally. When this happens, an updated version will be posted with the new effective date. Continued use of the Service constitutes acceptance of the updated Terms.

11. Disclaimer of Warranties

For Kids: We do our best to make Pebble awesome, but sometimes things might go wrong.

Pebble is provided on an "as is" and "as available" basis. While the company works hard to make it safe, fun, and reliable, they cannot promise it will always work perfectly or be free from interruptions. To the maximum extent permitted by law, Pebble disclaims all warranties, express or implied.

12. Limitation of Liability

Generative Spark Inc. is not responsible for losses or damages that happen because of technical issues, internet outages, or misuse, except where required by law. To the maximum extent permitted by law, Pebble shall not be liable for indirect, incidental, consequential, or punitive damages. Pebble's total liability shall not exceed the amounts paid by you to Pebble in the twelve (12) months preceding the claim. Nothing in these Terms limits liability that cannot be excluded under applicable law.

13. Dispute Resolution

We hope we can solve any issue together first — reach us anytime at support@iampebble.com.

13.1 United States Users

If a dispute arises that we can't resolve informally, it will be handled by binding arbitration through the American Arbitration Association (AAA) under its Consumer Arbitration Rules, using Delaware law. Arbitration means both parties agree not to go to court (except for small-claims matters) and not to join any class-action lawsuit. You may still bring a claim in your local small-claims court if it qualifies.

13.2 EU/UK Users

For EU and UK users, mandatory consumer protection laws apply. Courts of your country of residence may have jurisdiction where required by law.

14. Contact Us

If you have questions about these Terms, data use, or anything else, please contact:

Generative Spark Inc.

Email: support@iampebble.com

Registered in Delaware, USA

Thank you for being part of Pebble — a thoughtful, creative space for kids and parents to explore, learn, and imagine together.